Terms of Service & End User License Agreement

Language notice: Localised versions are provided for convenience. If a translation differs from the English text, the English version prevails to the extent permitted by mandatory law.

1. Provider and acceptance

These Terms of Service and End User License Agreement (“Terms”) are an agreement between you and PortanX - Catalin Portan, a sole proprietorship (Einzelunternehmen) owned by Catalin Ionut Portan, with its registered address at Flurstrasse 24, 3014 Bern, Switzerland, Swiss UID CHE-373.501.736 and CH-ID CH-036-1108540-6 (“PortanX”, “we”, “us”), concerning the Scriptum PDF application for iOS, iPadOS and macOS (the “App”), scriptumpdf.com, api.scriptumpdf.com, and associated services (collectively, the “Services”).

By downloading, installing, purchasing, accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services. You must have legal capacity to enter this agreement; if you use the Services for an organisation, you represent that you are authorised to bind it.

1.1 Eligibility and authority

You must be at least 13 years old and meet any higher minimum age required in your country to use the Services independently. A minor may use the Services only with permission and supervision from a parent or legal guardian who accepts responsibility to the extent allowed by law. If you act for a company, public authority, law firm, notarial office or other organisation, “you” includes that organisation and you warrant that you have authority to accept these Terms for it.

1.2 Consumer and professional use

Some provisions apply differently to consumers and business users. Nothing in these Terms removes non-waivable consumer rights. Professional users remain responsible for their regulatory, confidentiality, record-retention, legal-hold and client-notification duties and for determining whether a tool is suitable for a regulated workflow.

2. Apple terms and order of precedence

The App is licensed through Apple. Apple’s Standard Licensed Application End User License Agreement (“Apple Standard EULA”) is incorporated by reference. The minimum end-user terms required by the applicable Apple Developer Program License Agreement schedules (including the provisions commonly identified in Schedules 1 and 2) are also incorporated to the extent applicable.

These Terms supplement the Apple Standard EULA. If they conflict, the Apple Standard EULA controls for your licence and use of the App on Apple-branded products; mandatory law controls over both. References in Apple developer distribution schedules to Apple’s relationship with PortanX do not make you a party to those developer agreements.

3. Apple-required end-user provisions

1. Acknowledgement. These Terms are between you and PortanX, not Apple. PortanX, not Apple, is solely responsible for the App and its content, subject to these Terms.
2. Scope of licence. PortanX grants you a non-transferable, non-exclusive, revocable licence to use the App on Apple-branded products you own or control, as permitted by the Apple Media Services Terms and Conditions and Usage Rules, including permitted Family Sharing or volume purchasing use.
3. Maintenance and support. PortanX is responsible for maintenance and support required by applicable law or expressly promised in these Terms. Apple has no obligation to provide maintenance or support.
4. Warranty. PortanX is responsible for any non-disclaimable product warranty. If the App fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any, as provided by Apple’s rules. To the maximum extent permitted by law, Apple has no other warranty obligation, and PortanX is responsible for other claims attributable to a failure to conform.
5. Product claims. PortanX, not Apple, is responsible for addressing claims relating to the App, including product-liability claims, regulatory claims, and claims under consumer-protection, privacy or similar law.
6. Intellectual-property claims. If a third party claims that the App or your possession and use of it infringes intellectual-property rights, PortanX, not Apple, is responsible for the investigation, defence, settlement and discharge of that claim to the extent required by these Terms or law.
7. Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government prohibited or restricted party list.
8. Developer contact. PortanX - Catalin Portan, Flurstrasse 24, 3014 Bern, Switzerland; telephone: +41 78 310 33 17; email: contact@scriptumpdf.com.
9. Third-party terms. You must comply with applicable third-party terms when using the App, including Apple’s terms and the rights of document owners and recipients.
10. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms. After acceptance, Apple may enforce the Apple-required provisions against you.

4. Licence restrictions and acceptable use

Except as allowed by mandatory law or an applicable open-source licence, you may not copy, redistribute, rent, lease, sell, sublicense, reverse engineer, decompile, defeat security controls, create a competing service from, or commercially exploit the proprietary parts of the Services. You may not use the Services to violate law or third-party rights; process material without authority; distribute malware; probe or overload infrastructure; bypass subscription checks; automate abusive requests; impersonate others; or generate, store or share unlawful, infringing, deceptive or harmful content.

You are responsible for the documents you open, edit, transmit and export, for having the necessary rights and permissions, and for reviewing output before relying on it.

4.1 Cloud fair use and security

You may not submit credentials, malware, unlawful surveillance material, content intended to exploit or bypass safeguards, or requests that violate another person’s privacy, confidentiality or intellectual-property rights. PortanX may apply reasonable technical limits to protect service availability, control disproportionate cost and prevent abuse. Automated extraction, credential sharing, resale of cloud access and attempts to evade quotas or entitlement verification are prohibited.

5. User content and intellectual property

You retain your rights in documents, annotations, drawings, signatures, prompts and other content you provide (“User Content”). PortanX does not claim ownership of User Content. For a cloud request, you grant PortanX and its processors a limited, non-exclusive licence to host, transmit, reproduce and process only the content needed to perform, secure and troubleshoot the requested feature. That licence ends when processing and applicable limited retention end.

The App, Website, visual identity, original software, documentation and service design are owned by or licensed to PortanX and protected by intellectual-property law. Third-party frameworks remain subject to their respective licences. Feedback may be used without restriction or compensation, provided it does not identify you or disclose confidential User Content.

5.1 Your representations

You represent that you own User Content or have all permissions needed to process it through the selected feature; that your instructions do not require PortanX to violate law or third-party rights; and that you will not rely on Scriptum PDF to create a false official, notarial, governmental or qualified-signature status. You remain responsible for recipients, sharing destinations and the lawfulness of any disclosure.

5.2 Copyright and rights complaints

If you believe material made available by PortanX infringes your copyright or another intellectual-property right, email contact@scriptumpdf.com with your identity, the protected work, the disputed material and location, the basis of your claim, and a statement that the information is accurate. PortanX may request verification and may remove or restrict material where appropriate. This procedure does not apply to documents stored solely on another user’s device, which PortanX cannot access.

6. Local processing, Cloud AI and availability

Core PDF operations run locally. Optional Scriptum Pro AI features transmit the data described in the Privacy Policy only following a user-initiated action and applicable opt-in. AI functionality requires internet access and an active entitlement. PortanX may use contracted processors, including AI inference providers, and may impose reasonable request, size or rate limits.

AI output is probabilistic and may be incomplete, inaccurate, outdated or unsuitable. It is not professional, legal, medical, financial, notarial or technical advice. You must independently verify output before using it. PortanX does not guarantee uninterrupted availability, a particular model, identical output, backward compatibility, or that a conversion preserves every font, layer, form, signature, hyperlink, accessibility tag or layout element.

6.1 Devices, connectivity and third-party charges

You are responsible for a compatible Apple device, supported operating system, sufficient storage, network access for cloud features and any carrier or internet charges. Older operating systems or hardware may not support every feature. App Store availability, Family Sharing, tax treatment and purchase eligibility may vary by territory and Apple Account.

6.2 No confidential-storage service

Scriptum PDF is a document tool, not a records-management, legal-hold, escrow, archival or disaster-recovery service. Optional Cloud AI is not permanent document storage. Keep independent originals and backups appropriate to the value and sensitivity of your documents.

7. Scriptum Pro subscriptions and StoreKit

• Subscriptions and any introductory offer are displayed before purchase and are purchased exclusively through Apple’s StoreKit using your Apple Account.
• Payment is charged by Apple upon confirmation of purchase or at the end of an applicable free trial, according to the offer shown by Apple.
• An auto-renewable subscription renews for the same period at the then-disclosed price unless you cancel at least 24 hours before the end of the current period. Apple may charge the renewal within 24 hours before that period ends.
• You can manage or cancel in your Apple Account subscription settings. Deleting the App does not cancel a subscription. Cancellation takes effect at the end of the paid period unless Apple states otherwise.
• Free-trial eligibility and unused portions are governed by Apple and the offer presented at purchase.
• PortanX does not collect card or billing-address data. Refund requests and billing disputes must be submitted to Apple and are governed by Apple’s policies and mandatory consumer law. PortanX cannot issue an App Store refund directly.
• Use “Restore Purchases” in the App or Apple’s restore mechanism to refresh an eligible entitlement.

Prices, taxes, currency and plan availability are shown by the applicable App Store storefront and may change for future billing periods subject to Apple’s notice/consent process and applicable law.

7.1 Billing interruptions and entitlement status

Apple may place a purchase in pending, billing-retry, grace-period, revoked or expired status. Cloud Pro access may be delayed, suspended or restored according to the verified StoreKit entitlement received by the App. PortanX cannot alter Apple Account status or guarantee completion of a transaction. If Apple confirms an active purchase but access is not restored, contact technical support with non-sensitive purchase information; never send your Apple Account password or full payment-card details.

7.2 Taxes and price changes

Apple determines and displays applicable taxes and storefront currency. Any price change for an auto-renewable subscription is handled through Apple’s required notice and, where applicable, consent process. Continued access after a validly notified change is governed by Apple’s subscription rules and mandatory law.

8. Product-specific warnings

8.1 Visual seals and drawn signatures

A Scriptum “Digital Seal”, SHA-256 visual integrity marker, drawn signature, stamp or signature image is a graphical or integrity aid only. Unless a separate qualified trust service expressly states otherwise, it is not a qualified electronic signature or qualified electronic seal under the Swiss Federal Act on Electronic Signatures (ZertES/FAES) or EU eIDAS, does not independently verify signatory identity or authority, and may not satisfy statutory form requirements.

8.2 Notarial and legal templates

Templates in the Notarial Suite and similar tools are editable layouts only. They are not notarised instruments, official deeds, certifications, apostilles, legal advice or a substitute for a lawyer, notary, authority or qualified trust service. Availability of a template does not establish validity in any jurisdiction.

8.3 Burn Redaction

“Burn Redaction” is intentionally destructive. When applied and saved/exported, it irreversibly removes or flattens affected content layers in the resulting copy. Keep a secure original, verify every redaction in the final exported file, inspect metadata/attachments, and test text extraction before disclosure. Undo or recovery may be impossible after saving or closing.

8.4 Conversion, OCR, editing and security

OCR, translation, compression, conversion, text replacement, PDFium editing, form filling, encryption and page operations can alter appearance, metadata, accessibility, signatures or evidentiary characteristics. Preserve originals and review results. Password protection and encryption reduce risk but cannot guarantee security against every attack or recipient action.

8.5 Professional, evidentiary and regulated use

You decide whether a generated or edited document meets court, registry, archive, accessibility, evidentiary, professional-secrecy or sector-specific requirements. Hashes can help compare bytes but do not prove identity, intent, authority, time of signature or legal validity. PortanX does not act as a notary, trust service provider, certification authority, lawyer, records custodian or expert witness.

9. Privacy

The Privacy Policy explains data processing and is incorporated into these Terms. Where consent is the legal basis, you may withdraw it without affecting earlier lawful processing. A refusal of optional Cloud AI consent does not prevent use of core local tools.

10. Updates, changes and discontinuation

PortanX may provide updates, security fixes or feature changes. Updates may be required for security or compatibility. PortanX may modify or discontinue a non-essential feature, model or integration for legal, security, technical or commercial reasons. Material changes to paid functionality will be handled consistently with mandatory law and Apple’s subscription rules.

10.1 Beta, preview and experimental features

A feature identified as beta, preview or experimental may be incomplete, change without notice, produce unexpected results or be withdrawn. Do not use such a feature for production-critical or legally sensitive work without independent verification and a recoverable original. Mandatory rights remain unaffected.

11. Suspension and termination

You may stop using the Services at any time; subscription cancellation is governed by section 7. PortanX may suspend cloud access where reasonably necessary for security, fraud prevention, non-payment, unlawful use or material breach. If a breach is curable, PortanX will provide reasonable notice where practicable. Upon termination, the licence ends, but provisions that by nature should survive—including ownership, disclaimers, liability, governing law and accrued rights—remain effective. Local files remain under your control.

12. Warranties and consumer rights

To the maximum extent permitted by law, the Services are provided “as is” and “as available”, without implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, uninterrupted availability or data preservation. Nothing in these Terms excludes warranties, remedies or rights that cannot lawfully be excluded, including mandatory Swiss or EEA consumer rights. You should maintain independent backups and test critical workflows before relying on them.

PortanX does not warrant that every malformed, encrypted, rights-managed, non-standard or unusually large PDF can be opened, edited, converted, redacted or recovered. A successful preview does not guarantee that every downstream viewer, printer, registry or recipient will render the output identically.

13. Limitation of liability

To the maximum extent permitted by law, PortanX is not liable for indirect, incidental, special, punitive or consequential loss; loss of profit, revenue, goodwill, opportunity or anticipated savings; loss/corruption of data; or consequences of unreviewed AI, OCR, conversion, signature, seal, notarial-template or redaction output.

For paid Services, PortanX’s aggregate liability arising from the Services is limited to the greater of the amount you paid for the affected Service during the 12 months before the event or CHF 100. For free Services, aggregate liability is limited to CHF 100. These limits do not apply to intentional misconduct, gross negligence, death or personal injury caused by negligence, fraudulent concealment, liability under mandatory product-liability law, or any liability/consumer remedy that cannot be excluded or limited.

14. Indemnity for business misuse

If you use the Services for business or professional purposes, you will indemnify PortanX against third-party claims, losses and reasonable costs caused by your unlawful User Content, infringement of third-party rights, or material breach of these Terms, except to the extent caused by PortanX. This clause does not apply to consumers where prohibited by law.

15. Export and sanctions compliance

You must comply with applicable export-control and sanctions laws. You may not export, re-export or use the Services where prohibited, or for prohibited end uses.

16. Governing law and jurisdiction

These Terms are governed by the substantive laws of Switzerland, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Subject to mandatory consumer-jurisdiction rules, the exclusive place of jurisdiction is the competent court in Bern, Switzerland. If you are a consumer, this clause does not deprive you of mandatory protections or the right to bring proceedings in any forum that applicable law requires to remain available.

17. General

If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without PortanX’s consent, except where mandatory law permits; PortanX may assign them with the business or relevant assets without reducing your mandatory rights. These Terms, the Privacy Policy, the Apple Standard EULA and purchase terms displayed by Apple form the entire agreement concerning the Services.

17.1 Force majeure

PortanX is not responsible for delay or failure caused by events reasonably beyond its control, including widespread network or cloud outages, Apple platform failures, natural disasters, war, civil disorder, labour disputes, government action, cyberattacks or failures of utilities and infrastructure, provided this clause does not exclude liability that mandatory law prohibits excluding.

17.2 Electronic communications and notices

You agree that contractual and service notices may be delivered electronically through the App, Website, App Store product page or an email address you voluntarily provide. A notice is effective when made reasonably available, subject to mandatory rules. Legal notices to PortanX should be sent to contact@scriptumpdf.com; privacy requests should use contact@scriptumpdf.com.

17.3 No partnership or agency

These Terms do not create employment, partnership, joint venture, fiduciary, professional-adviser or agency relationships between you and PortanX. Headings are for convenience and do not affect interpretation. “Including” means “including without limitation”. The English version controls over a convenience translation to the extent permitted by mandatory law.

18. Contact

PortanX - Catalin Portan
Proprietor: Catalin Ionut Portan
Flurstrasse 24, 3014 Bern, Switzerland
Swiss UID: CHE-373.501.736
CH-ID: CH-036-1108540-6
Corporate website: portanx.com
Telephone: +41 78 310 33 17
Legal/general: contact@scriptumpdf.com